Frequently Asked Questions
Everything you need to know about shopping with Bench.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Refunds are processed to the original payment method within 5-7 business days of receipt.
How do I know which size to order?
Each product page features a detailed size guide link. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.